Dear Valued Customer,

Thank you for choosing Abayah By FN as your trusted source for modest and elegant attire. We understand that sometimes preferences may vary, and we want to ensure your satisfaction with every purchase. To make your shopping experience worry-free, we have crafted a courteous and straightforward Return and Exchange Policy:

Returns:

If, for any reason, you are not completely satisfied with your purchase, we accept returns within 7 days from the date of delivery. The following conditions apply.

1. Eligibility Criteria:

  • Returns and exchanges are accepted within 7 days from the date of delivery
  • Items must be unworn, unwashed, and in their original condition with all tags attached.

2. Easy Process:

  • To initiate a return or exchange, please contact our customer service team at (03351812195)
  • Provide your order number, reason for return/exchange, and any relevant details.

3. Returns:

  • Upon approval, kindly pack the item securely and ship it back to our designated address.
  • Once received, we will inspect the item, and if eligible, a refund will be processed using your original payment method.

4. Exchanges:

  • If you wish to exchange an item for a different size or color, please indicate your preference in your return request.
  • Upon approval, we will dispatch after the replacement item once the original is received and inspected.

5. Return Shipping:

  • Customers are responsible for return shipping costs, except in the case of a faulty or incorrect item received.

6. Faulty or Incorrect Items:

  • If you receive a defective or incorrect item, please contact us immediately.
  • We will cover the return shipping costs and ensure a prompt replacement or refund

Our aim is to make your shopping experience with Abayah By FN enjoyable and worry-free. If you have any further questions or concerns, please do not hesitate to reach out to our dedicated customer service team.

Thank you for choosing Abayah By FN. We appreciate your trust in our commitment to quality and customer satisfaction.